Frequently Asked Questions
Here at Edge Student Living, we take your privacy seriously and will only use your personal information to administer your tenancy as part of our relationship with you as landlord (us) and tenant (you). As part of that relationship, it will be necessary for us to contact you from time to time to administer your tenancy, for example, emailing rent reminders/demands or notifying you of intended visits to your home, such as viewings or maintenance inspections. This will typically be done via email but you may also be contacted by phone in some circumstances, such as more urgent maintenance issues. Our privacy statement can be viewied by clicking on 'Privacy & Cookies' at the bottom of any page on our website.
Yes of course! You don't need the hassle of sorting out broadband, waiting for it to be installed, then finding you've got no wifi signal in your bedroom! We can provide broadband at all our properties. Some properties come with broadband included as standard and others we can provide it for £3 per person per week extra. This is just added to the rent and collected with the rent. We also install wifi boosters so all parts of the property get a strong signal.
Please check the details of each specific property on our website to see if broadband is included as standard or available as an added extra.
Once you have selected the property (or properties) you’d like to view, just submit a viewing enquiry form or give us a call to arrange a viewing over the phone.
Yes! You can view as many as you like. We’ll always try and arrange the viewings one after another to make the most of your time.
Please just drop us an email or give us a call and explain your situation. We may be able to help! We usually have a list of people wanting to join a group, so if you are short on numbers, we’ll work with you.
We have amazing studio and one bedroom apartments for individuals or couples to share. If these are out of your price range (or already taken!), please drop us an email via the 'Join a Group' link or give us a call to explain your situation and we may be able to help! We always have groups who are looking to add people to make up numbers.
Usually between 10 to 20 minutes per property viewed, but we’re happy to spend as much time as you need and answer as many questions as you can come up with!
We can give up to 4 people a lift between viewings. If there will be more than 4 of you on the viewing, someone will need to bring a car or you'll need to arrange a taxi.
No, but it is useful for everyone to see the properties and avoids the need to do subsequent viewings, taking up more of your time.
Drop us an email to tell us and we’ll guide you through the process! Check out the How It Works page for a step by step guide of the process. The first step is to create an account and register your group’s details.
The deposit is £200 per person generally. If you are renting one of our studios or one bed apartments, the deposit is £400 (this is the same for a couple sharing). There are no booking fees!
Yes, under the myDeposits scheme.
Yes, provided the rent has been paid and there are no other deductions to be made, for example for damage to the property.
Yes, we give you a copy of a detailed inventory when you move in, which you can check through and add any notes you feel necessary. When you have moved out of the property, we will check over it again and compare it to the inventory we agreed with you at the start.
We include utility bills (gas, water and electric) in all our rents. Fibre optic broadband is also included as standard at some properties and can be provided at any of our other properties as an added extra. See the details for each property to see if broadband is already included or an add on.
This varies depending on the type of property. Please see each property's individual details page, where the dates of the tenancy will be specified. If you have specific requirements about your tenancy dates, please let us know and we may be able to accommodate your requirements.
Yes! We make sure that between tenancies all our properties are brought back up to our high standards (where needed) with professional cleaning, redecorating, replacement of furniture and carpets, so it looks great when you move in.
You need to let us know as soon as possible and find a suitable replacement to take over from you. Once a replacement has been found they’ll need to sign the tenancy agreement and pay their deposit before we can release you (subject to the terms of the tenancy agreement). We’ll always (wherever possible) offer you alternative accommodation in another one of our properties. If you accept the alternative accommodation your deposit will be transferred to the new property, but otherwise your deposit will be retained to cover the cost of re-letting your room.
Call or text Mick! He's our superstar maintenance man
We collect rent at the start of each term in 3 equal instalments, in line with student loan payments. You can pay your rent via online banking, make a deposit into our account by going into your bank or by cheque.
We don't allow any pets in any of our properties. You'll find this is the policy across all student accommodation in Huddersfield.
Please get in touch! We're always happy to answer any questions